Southwest Airlines Is Now a Four-Star Airline: A blog about the top airlines from different categories.
Southwest Airlines Is Now a Four-Star Airline: A blog about the top airlines from different categories.
I have always said Southwest Airlines (LUV) is an airline that should be rated Five Stars, but it has been a Four-Star Airline for over twenty years. The reason it was not rated Five Star is simple: “One size does not fit all.” The idea of one airline being perfect for every traveler is not realistic. That does not mean Southwest Airlines is not great. They are very good in what they do, and that is why they have such a loyal following. In this article, I will explain how Southwest Airlines could become a Five-Star Airline if they wanted to be.
The first thing to look at when deciding whether or not an airline deserves five stars is if they have any major problems. The most common problem I see with Southwest Airlines is that their planes do not have enough legroom for tall people. This can make it very uncomfortable for those who are tall or have long legs to fly on Southwest Airlines because they may feel cramped in their seats when flying on other airlines with more legroom in their seats
Southwest Airlines Is Now a Four-Star Airline: A blog about the top airlines from different categories.
The Southwest Airlines (NYSE: LUV) story is one of the most remarkable turnarounds in the airline industry. The carrier has been profitable for 46 consecutive years, and it has raised its dividend every year since 2010, when it first introduced a payout. That’s an impressive track record for any company, but it’s particularly notable for an airline.
Southwest has also been a leader in developing new technologies and businesses to improve customer service and profitability. One example is the airline’s “Air to Ground” Wi-Fi service, which allows passengers to connect to the Internet on all of its aircraft. Since 2005, Southwest has expanded this service from just two cities to over 100 destinations worldwide.
In 2013, Southwest became one of only three U.S.-based carriers to receive four stars from Skytrax, a global organization that rates airlines and airports on their performance in different areas such as customer experience and safety. Other U.S.-based carriers that have received four stars are American Airlines (NASDAQ: AAL) and Delta Air Lines (NYSE: DAL).
Southwest Airlines Is Now a Four-Star Airline
Thursday, January 12, 2017
Southwest Airlines is one of the most popular airlines in the United States. It is known for its excellent customer service and large fleet size. Now, it is also known as a four-star airline by Skytrax, one of the most recognized airline rating agencies. This is a huge achievement for Southwest Airlines, which has been steadily improving its product over the past few years. The airline has taken extensive steps to improve their onboard experience and make their flights more comfortable and enjoyable. They have added power outlets to some of their aircraft so passengers can charge their electronic devices. They are also making Wi-Fi available on all of their domestic flights by the end of 2016.
This new rating from Skytrax helps Southwest Airlines compete with other airlines in the industry that have a longer history of providing luxury products to customers (e.g., Singapore Airlines, Etihad). With this new ranking, Southwest can now attract more business travelers who need top-notch service from their airlines.
Southwest Airlines is now a four-star airline, according to Skytrax. This is the first time Southwest has earned the four-star rating. The airline is listed as one of the top ten airlines in North America.
It is not surprising to me that Southwest has finally received a four-star rating. The airline has been working very hard on improving its product and its service over the past few years.
The company launched new international service to Hawaii, Central America, and the Caribbean in 2019. It also began flights from Nashville to San Juan in July of this year.
Southwest also began implementing improvements to its aircraft interiors in 2019, with all 737 aircraft being refurbished by 2024. The airline has added more inflight entertainment options for passengers.
Southwest deserves recognition for its work to improve its operations and services in recent years and I am glad that Skytrax has finally recognized it with a four-star rating.
Southwest Airlines is now officially a four-star airline on Skytrax, having been upgraded from three stars. I’ve always been a fan of Southwest for domestic U.S. travel (you can check out my interview with their CEO here).
This upgrade is well deserved, and I think it makes them an even better option for business travelers. Indeed, Southwest has made many changes over the last few years to become more appealing to business travelers, including:
Free bags and other perks designed around business travel needs
In the latest rankings from The Points Guy’s airline and credit card ratings, Southwest Airlines received four stars in four categories: baggage and change fees, customer service, onboard experience and frequent flyer program.
Southwest is the first U.S. carrier to earn four stars in those categories, but it’s not the only airline to have done so overall: Alaska Airlines is the only Five-Star Airline in the world, with Qatar Airways following behind with four stars.
The Points Guy’s ratings are based on a number of factors about each airline, including passenger reviews of airport lounges as well as safety and flight delay statistics. The ratings also take into account whether airlines are in bankruptcy or have been historically.
“Southwest has built itself on being an airline that cares about its customers,” The Points Guy founder Brian Kelly said in a statement. “The company has worked hard to maintain this reputation and it shows.”
As the world’s most-awarded airline, we’ve got a reputation for excellence to live up to. This year, we’re proud to have earned a 4-star rating from Skytrax—the first time Southwest has achieved that distinction in the rating agency’s 20+ years of existence.
The Skytrax World Airline Awards are among the most prestigious accolades in the aviation industry, as they are based on customer satisfaction across various travel categories, including cabin cleanliness, boarding procedures, seat comfort, customer service, and more. In all, 410 airlines were rated by nearly 20 million travelers from around the world.
To earn our 4-star recognition this year, we worked hard to combine the best of our past with the best of our future—and it’s an honor that our Customers noticed and appreciated.
We’re especially inspired by what’s next for us here at Southwest Airlines: The launch of international service (which begins July 1), inflight Wi-Fi on all aircraft, and more new destinations than ever before. As we move forward with these big changes, it’s reassuring to know that all our efforts are focused on keeping you comfortable and happy on each and every one of your flights with us.