Ticket Price Removal: If you come across any price that seems too good to be true, it probably is.
We want to protect our users from being scammed by fraudulent third party ticket sites. Many of these sites advertise a great deal on tickets but either don’t deliver the tickets or deliver poor quality ones. If you see a site touting tickets for less than face value and claiming to be affiliated with StubHub, do not trust that site!
If you come across a third party ticket site claiming they are affiliated with StubHub, please send us a link to their website so we can investigate.
Ticket Price Removal: If you come across any price that seems too good to be true, it probably is.
While we try our best to keep accurate pricing on our website, ticket prices can change when buyers sell tickets back or when they are sold out. The most accurate pricing will always be found on the event listing page.
To avoid any potential problems with purchasing tickets at a bad price, we recommend adding the event to your cart and “reserving” your tickets first. This allows you to see the final price before committing to purchase!
If you do make a purchase from an inaccurate ticket price, please contact us at support@seatgeek.com. We will review your order and refund the difference if necessary.
We reserve the right to cancel any orders deemed to be too good to be true. This is to prevent fraudulent activity and ensure that customers get what they pay for.
For example:
– if you come across any price that seems too good to be true, it probably is.
– if you come across any price that seems too good to be true, it probably is.
– if you come across any price that seems too good to be true, it probably is.
Please note that this cancellation policy applies only to tickets which have been offered at a grossly undervalued or discounted rate. If a ticket is cancelled, a full refund will be issued directly back to your credit card within 7 days.
Removing price from the purchase flow is a great way to make the checkout process simpler, but it’s not as simple as it sounds. To be truly effective, you must remove price from every point in the purchase flow, not just the checkout page.
When analyzing your site, look for any page that shows a ticket price and has a “buy now” button. Be aware that tickets are sometimes associated with other items that have prices, so you’ll need to check each page carefully.
If users see different prices at different times, they might think you are trying to trick them into purchasing tickets at higher prices. If the user sees one price on Monday and another on Wednesday, they may assume something’s wrong with your site or feel like they’re being manipulated. Removing ticket prices from all pages will prevent this from happening and increase trust in your site.
For the most part, the folks who buy tickets from us are concert goers who want to see their favorite artists perform live. But from time to time, we come across what is known as “speculative ticketing.”
Speculative ticketing occurs when a ticket broker buys up a large number of tickets for an event, hoping to resell them at a higher price. And as with any speculative investment, sometimes it works and sometimes it doesn’t.
If you’re shopping for tickets and you come across one that seems too good to be true, then it probably is. More often than not, the lower the price, the greater the risk that you will overpay or not receive your tickets at all.
When we launched the e-ticketing service in December 2008, the objective was to offer a great customer experience. Our strategy was to let passengers pick their seat and receive their tickets via email immediately.
For nearly two years, we have been thrilled with this system. It enables us to deliver on our mandate to make air travel more convenient and affordable. But it is also a system that has been abused by scalpers and others who use sophisticated methods to bypass our controls and snap up large volumes of tickets at rock bottom prices.
For example, in 2009 we sold 12,000 seats at $100 or less out of over four million seats sold; but in 2010 we are already on track to sell over three million seats at this price level. This is happening because the inventory that is being released for sale at the lowest prices is being purchased by scalpers who resell these seats at higher prices.
We know many of you love these low fares, but they are not meant for resale. They are meant for people who wish to fly on Air Canada, and not for those who wish to take advantage of our fare structure by bulk purchasing tickets for resale or speculation purposes. That is why we have decided that effective immediately all Air Canada internet fares will be non-
When you are selling tickets, we recommend that you always set a price and never offer free or 0.00 tickets. Often sellers will set the price to $0.00 as a way to hide the true ticket price. If you are concerned that your ticket price is too high, we recommend that you lower the price rather than offering a large quantity of free tickets.
We allow certain events to offer small quantities of free tickets if they meet the following criteria:
– Tickets must be limited to fewer than 50 total in quantity.
– Tickets must be offered on a first come, first served basis.
– Tickets must not be used for any type of contest, sweepstakes, raffle, or giveaway.
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